TripWink Support

TripWink helps you plan trips, routes, budgets, packing and reminders. Local planning works without an account. An optional account and TripWink Plus support syncing selected trips and photos across your devices.

Get help

Email admin@externum.dev. Include your device type, app version and a description of the issue. Please do not send passwords, sign-in codes, payment-card details or private travel documents.

Sign-in and tutorials

If password sign-in does not work, use the email-code option in the app. Check your inbox and spam folder for the code. You can open the video tutorials from Settings.

TripWink Plus

To recover an existing Apple purchase, open Settings in TripWink and choose Restore Purchases. To change or cancel an Apple subscription, open your device's Settings, tap your name, then Subscriptions. Android subscriptions are managed through Google Play. Apple and Google handle billing; TripWink support cannot change a store subscription for you.

Privacy and account deletion

Read our privacy policy or request deletion of a TripWink cloud account. Deleting your TripWink account does not automatically cancel a store subscription.