Delete your TripWink account

Request deletion of your TripWink cloud account and its associated trip information without reinstalling the app.

Send a deletion request

1. Email admin@externum.dev from the email address used for your TripWink account.
2. Use the subject “TripWink account deletion” and state that you want your account and cloud data deleted.
3. We will verify account ownership and confirm when the request is complete. If you cannot access that email address, contact us for help verifying ownership.

Email a deletion request

If the button does not open your email app, send the request manually to admin@externum.dev. Do not include your password, sign-in code, card details or full travel documents. We aim to complete verified requests within 30 days and will explain any necessary delay.

What is deleted?

Your TripWink cloud sign-in account, account trips, traveler details, budgets, reservations, lists, notes and cloud photos associated with that account.

What remains?

Local guest trips, exported files and copies shared with others remain under their owners' control. Deleting a TripWink account does not delete a BudgetWink, ShiftWink or Google account. Provider backups and security or legally required records may remain for applicable retention periods and are not used to restore an active account automatically.

Account deletion does not itself request a store refund or cancel a future subscription. Manage an iOS subscription in Apple Subscriptions or an Android subscription in Google Play. A subscription is not required to send a deletion request.

Delete local trips only

Use TripWink's trip deletion controls to remove a saved local trip. Clearing the app's storage removes local app data; export anything you wish to keep first.

Cloud accounts are optional. You can request deletion of your account or contact us about personal information held in support correspondence.